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Menu of Receivable Management Services Extended Business Office Services Tailored to meet the specific requirements of each client Communication in name of provider Self-pay Third party Third Party Follow-up and Reimbursement Programs Communication in name of provider Billing and follow-up Secondary billing Denied claim appeals Utilization review appeals Contract underpayments Customized appeal letters Self-Pay Communication Program Communication in name of provider Extension of provider’s “in-house” collection efforts Patient Friendly Billing Customized statement/letter series Two-way communication Customer service Predictive Dialing Account Scoring Dispute resolution Early diagnosis of account Medicaid eligibility verification Skip tracing Timely Follow-up Insurance identification and Follow-up Payment Monitor Program Communication in name of provider Monthly reminder notices Telephone follow-up Periodic evaluation of payment plan Payment calculator Traditional Collection Agency Services (Delinquent Accounts) Collection of delinquent accounts receivable Full service agency Cross Referencing of Accounts Bankruptcy Identification Skip tracing Credit bureau reporting Litigation Account forwarding Account Scoring Attorney approved letters Integrated Predictive dialing Timely follow-up Backlog and Clean-up Programs Analyze provider’s situation and assemble the precise combination of professionals, systems, processes, and techniques to meet needs of provider Provider name Agency name Self-pay Third party On-site Off-site Short-term Long-term Staffing and Consulting Services Revenue Cycle Management Interim Management Process Evaluation Training and Continuing Professional Education Programs encompassing all components of the revenue cycle Leadership Teambuilding Customer Service Early Stage Collections Basic Collection Techniques Advanced Collection Techniques Third Party Follow-up Methodology Motivational Techniques |
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